Organizational Behavior and Human Resources in Healthcare (HCM 502)

Public Health Department Health Sciences College
HCM502 Course Code: Organizational Behavior and Human Resources in Healthcare Course Name
3 hours Contact Hours 3 credit Hours Credit Hours
  English   Arabic Teaching Language
None Prerequisite Level 1 Course Level
Course Description:

This course focuses on the application of theory to develop the knowledge and skills needed to effectively manage individuals and groups in health care organizations.  Topics include human behavior, human resource management and labor relation policies. This course serves as an introduction to organizational behavior and human resource management in healthcare, examining organizational theory, change, and leadership. Students will learn the processes and practices involved in these areas: management of individuals and teams, change and conflict management, human resource strategy, human resources and workforce management, training and development, performance appraisals, compensation, retention, and human resource systems effectiveness.

Course learning outcomes:

1.      Describe theories and practices of management that help in identifying conflict & change management, organizational culture and dynamics

2.      Recognize key challenges for healthcare settings with regard to organizational improvement, development, and leadership.

3.      Assess performance management system implementation and its effect on quality of healthcare

4.      Analyze the role of developing & training employees and and how maximizing human resources skills in oreder to promote organizational effectiveness

5.      Evaluate the applications, risks, and benefits of performance management systems in healthcare organizations.


Major Course Topics:


  1. Introduction to Organizational Behaviour and Human Resources
  1. Organizational Theory and Performance Management
  1. Leadership: Theory and Practice
  1. Managing Healthcare Teams
  1. Defining and Measuring Performance
  1. Change and Conflict Management
  1. Appraisals for Performance Management
  1. Coaching for Performance Management
  1. Rewarding through Performance Management
  1. Effective Communication for Performance Management
  1. Performance Management System Implementation
  1. Developing and Training Employees and Maximizing Human Resources
  1. Performance Management and Strategy
  1. Internal and External Environments and Strategic Healthcare Human Resources


  Assignments   Quizzes   Mid-Term Exams Grading:
   Lab Work   Project   Final Exam
1.      Borkowski, N. & Meese, K. (2020). Organizational behavior in health care (4th ed.). Jones & Bartlett Learning. ISBN: 978-1284183245.

2.      Aguinis, H. (2019). Performance management (4th ed.). Chicago Business Press. ISBN: 9780998814087.

Text Book:
1.      List Essential References Materials (Journals, Reports, etc.) Course Modules for Weeks 1-14

2.      List Recommended Textbooks and Reference Material (Journals, Reports, etc)

3.       List Electronic Materials (eg. Web Sites, Social Media, Blackboard, etc.)The course is delivered via Blackboard. The live classes are delivered via Blackboard Collaboration.

4.      Other learning material such as computer-based programs/CD, professional standards or regulations and software.


Reference Book (s):

Get your papers
created by real professionals!

Use Our Service

With a great reputation in the UAE’s academic writing service market, GulfStudent aspires to serve the students at best. We are known for professionalism, quality, and excellence.

We accept:

Need Help? Chat with us